Terms of Service
Last updated: 20/10/2025
1. Acceptance of Terms
Welcome to Albanian Destination Management Organisation (ADMO) (“we”, “us”, or “our”). By accessing or using our website https://albaniandmo.com
(“the Platform”), you agree to comply with and be bound by these Terms of Service.
If you do not agree with these terms, please do not use our Platform or services.
2. About Our Platform
ADMO is an online tourism and travel platform designed to help users explore destinations in Albania, discover tours and experiences, and connect with hotels, guides, and local service providers.
We operate as an intermediary platform, connecting travelers with licensed tourism providers. We do not directly own or operate the tours or accommodations listed unless stated otherwise.
3. Eligibility
By using our Platform, you represent that:
You are at least 18 years old or using the site under supervision of a parent or guardian.
You have the legal capacity to enter into binding agreements.
You will use the Platform only for lawful purposes and in accordance with these Terms.
4. User Accounts
To access certain services (such as booking tours, hotels, or managing itineraries), you may be required to create an account.
You agree to:
Provide accurate, complete, and current information.
Keep your login details secure and confidential.
Notify us immediately of any unauthorized use of your account.
We reserve the right to suspend or terminate accounts that violate these Terms or are suspected of fraudulent activity.
5. Bookings and Payments
When you make a booking through our Platform:
You agree to provide accurate traveler details and payment information.
Prices, availability, and descriptions are subject to change without notice.
All payments must be made using secure and authorized methods supported by our Platform.
Once confirmed, bookings are subject to the cancellation and refund policies of the relevant service provider (tour operator, hotel, or partner).
We are not responsible for payment disputes or service changes made directly with third-party providers.
6. Third-Party Services and Links
Our Platform may contain links to external websites or services operated by third parties.
We are not responsible for the content, accuracy, or practices of these websites. Accessing them is at your own risk, and you should review their own terms and privacy policies.
7. User Responsibilities
By using our Platform, you agree not to:
Use the site for unlawful or fraudulent purposes.
Copy, reproduce, or resell any content or data from our website.
Attempt to interfere with the security or proper functioning of the Platform.
Post false, misleading, or harmful information.
We reserve the right to remove content, suspend access, or take legal action if misuse is detected.
8. Intellectual Property Rights
All content on our Platform — including text, graphics, photos, videos, software, and logos — is the property of ADMO or its partners and protected under Albanian and international copyright laws.
You may not copy, distribute, modify, or exploit any part of our content without our written consent.
9. Cancellations and Refunds
Each tour operator, hotel, or partner listed on our Platform has its own cancellation and refund policy.
Before booking, please read the policy details on the product page.
ADMO is not responsible for refunds, delays, or service interruptions caused by partners, natural events, or traveler errors.
10. Limitation of Liability
To the maximum extent permitted by law:
ADMO shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of our Platform.
We do not guarantee that all listings, prices, or availability are error-free.
We are not responsible for losses due to third-party actions, network errors, or events beyond our control (including strikes, weather, or governmental restrictions).
11. Indemnification
You agree to defend, indemnify, and hold harmless ADMO and its affiliates from any claims, damages, or expenses arising from your use of the Platform, your breach of these Terms, or violation of any laws or third-party rights.
12. Termination
We may suspend or terminate your access to the Platform at any time, with or without notice, if you violate these Terms or engage in behavior that harms other users or our services.
13. Modifications to Terms
We may update or modify these Terms at any time. When changes are made, we will post the updated version on this page and update the “Last Updated” date.
Your continued use of the Platform after changes take effect means you accept the revised Terms.
14. Governing Law and Jurisdiction
These Terms are governed by the laws of the Republic of Albania.
Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the Albanian courts.
15. Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: [email protected]
Phone: +355692090045
Address: Rr Kavajes, Square 21, Tirana, Albania